Cancellations
In the case of prepaid service booked through Auto Glass Guys, a cancellation fee, plus applicable taxes, may be charged if the service is cancelled in full. You will be refunded your original payment amount minus the cancellation fee.
Any partial cancellation of prepaid service will be refunded to your original payment method after the remaining service has been performed.
Rescheduling
You may reschedule service at any time without incurring any cancellation fee.
How to cancel or reschedule
To cancel or reschedule your appointment, call us at (253) 544-4268 or visit your customer portal under My Appointment.